Colors Guitars: Blue, Pink, Black now available. Violins, electric violins, guitars. Many items on special sale.


Viola 10-Day Money Back Guarantee

Music Basics understands your needs to evaluate a viola in familiar and comfortable surroundings before making a purchase.  Hence, we offer a 10-Day Money Back Guarantee for the following viola outfits:

(These viola outfits also come with Trade-In Guarantee.  For details, please click on the link Viola Trade-In Guarantee.) 

Within 10 days after receipt of your viola, if you are not completely satisfied, you may return it for a refund (shipping/handling/insurance charge and a 2.75% credit card transaction fee are not refundable).  Violas must be returned in as-new condition.  Otherwise, repair cost or depreciation due to damage will be charged.  Here is how it works:

  • When you make a purchase of any of the above viola outfits, Music Basics will charge your credit card with the full amount of the purchase.
  • Within 10 days after you have received the viola, if you are not completely satisfied for any reason, you may return it for a refund.
  • Send an email to our Customer Service at CustomerService@MusicBasics.com requesting for an RMA (Return Merchandise Authorization) number.  Please indicate your order number.  Please also include your reasons for returning the viola so we may improve service to our customers.  This email request for RMA must be received by us within 10 days after receipt of the instrument.  Otherwise, we cannot provide the refund.
  • Include a copy of the invoice from the original order in the package and write the RMA number on the outside of the package.
  • Insure the package to protect yourself against possible loss or damage during shipping.  And return the instrument to the address below.  You will have to pay for the shipping and insurance charges.
Musib Basics
36-12 Main Street, 2nd Floor
Flushing, NY 11354
  • Once the viola is received, we will inspect the viola and other items in the package to make sure they are in as-new condition.
  • Within 5 business days after receipt of the package, we will issue a refund to the credit card the order was originally charged and an email will be sent with detail information on the refund.
  • The shipping/handling/insurance charge on the original order is non-refundable.
  • Refund is calculated as follows
  Cost of viola outfit
less 2.75% credit card transaction fee (this is the fee that is charged to us by the credit card company)
less Repair cost or depreciation due to damage (this fee would only be deducted if the viola is not returned in as-new condition)
  Total Amount of Refund


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Music Basics Product Categories

Violins - Electric Violins - Color Violins - Violas - Cellos - Flutes - Clarinets - Trumpets - Violin Cases - Violin Sheet Music - Shoulder Rests - Music Stands - Suzuki Methods - Piano Methods - Piano Sheet Music - Tuners - Metronomes - Acoustic Guitars - Classical Guitars - Electric Guitars

Violins German Violins - Romanian Violins - Chinese Violins - Violin Bows - Violin Cases - Shoulder Rests - Rosins - Instrument Care - Violin Strings - Gut Strings - Perlon Strings - Steel Strings
Guitars Acoustic Guitars - Classical Guitars - Electric Guitars - Guitar/Bass Tuners - Guitar Methods
Metronomes Classic Metronomes - Compact/Light Weight Metronomes - Volume Adjustable Metronomes
Tuners Chromatic - Guitar/Bass - Wind Instruments - Violin/Viola/Cello - Tuner Pickups
Suzuki Methods Suzuki Violin - Suzuki Viola - Suzuki Piano - Suzuki Flute - Suzuki Cello - Suzuki Guitar - Music Road
Piano Methods Alfred - Alfred Adult - Bastien - David Glover - A Dozen A Day - John Schaum - Faber & Faber - d'Auberge - John Thompson Modern - John Thompson Easiest - Suzuki Piano
Babies and  Kids Mozart Effect - Classical Kids - Music for Babies - Music for Kids - Gift Box Set
Music Gift Coffee Mugs - Desktop Clocks - Keychains - Music/Jewelry Boxes - Photo Frames - Stationery - Umbrellas

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